Privacy Policy

1. Introduction

Manifest Technologies Limited ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Business or company information
• Information provided when you contact us or submit enquiries
• Technical data such as IP address, browser type, and device information
• Usage data about how you interact with our website and services

3. How We Collect Information

We collect personal information through:

• Direct interactions when you contact us or use our services
• Forms submitted through our website
• Automated technologies such as cookies and analytics tools
• Third-party sources where you have consented to sharing your information

4. Purpose of Collection

We use your personal information to:

• Provide and improve our AI solutions and services
• Respond to your enquiries and communicate with you
• Process transactions and manage our business relationship
• Comply with legal obligations
• Analyse usage patterns to enhance our website and services
• Send marketing communications (with your consent)

5. Disclosure of Information

We may disclose your personal information to:

• Our employees, contractors, and service providers who assist in delivering our services
• Professional advisers such as lawyers and accountants
• Government authorities when required by law
• Third parties with your consent

We do not sell your personal information to third parties.

6. Overseas Disclosure

Some of our service providers may be located overseas. Before disclosing personal information to overseas recipients, we take reasonable steps to ensure they comply with the APPs or are subject to similar privacy protections. By providing us with your personal information, you consent to this disclosure.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing technical measures such as encryption, secure servers, and access controls. We also maintain physical and administrative safeguards.

8. Access and Correction

Under the Privacy Act, you have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details below. We will respond to your request within a reasonable timeframe and may charge a fee for access requests.

9. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

12. Complaints

If you believe we have breached the Privacy Act or APPs, you may lodge a complaint with us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Contact Us

For privacy-related enquiries or to exercise your rights, please contact us at: