Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Manifest Technologies Limited (ABN to be confirmed) ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services. These terms are governed by the laws of the Commonwealth of Australia.

2. Services

We provide artificial intelligence solutions, consulting, and related technology services. The specific scope, deliverables, and terms for individual projects will be set out in a separate agreement or statement of work between us and you.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. If you are using our services on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

4. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Not attempt to gain unauthorised access to our systems
• Not interfere with or disrupt our services or servers
• Not copy, modify, or distribute our proprietary materials without consent
• Comply with all applicable Australian laws and regulations

5. Intellectual Property

All intellectual property rights in our services, including software, algorithms, documentation, and content, remain our property or the property of our licensors. Unless otherwise agreed in writing:

• You retain ownership of your data and content
• We retain ownership of our pre-existing IP and any improvements thereto
• Ownership of custom deliverables will be specified in the relevant project agreement

6. Fees and Payment

Fees for our services will be set out in a separate agreement or quote. Unless otherwise specified, all fees are quoted in Australian Dollars (AUD) and are exclusive of GST. Payment terms will be specified in your agreement. We reserve the right to charge interest on overdue amounts at the rate specified in the Penalty Interest Rates Act 1983 (Vic) or equivalent legislation.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of our engagement. This obligation survives termination of these terms or any related agreement.

8. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). For major failures with the service, you are entitled to cancel your service contract with us and obtain a refund for the unused portion. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.

9. Limitation of Liability

To the maximum extent permitted by law, and subject to consumer guarantees under the ACL:

• Our total liability to you for any claims arising from our services is limited to the fees paid by you in the 12 months preceding the claim
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• We are not liable for any loss of profits, data, business, or goodwill

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your breach of these terms, your use of our services, or any third-party claims relating to your data or content.

11. Termination

Either party may terminate the service relationship as specified in the relevant project agreement. We may suspend or terminate your access to our services immediately if you breach these terms. Upon termination, provisions that by their nature should survive will remain in effect, including intellectual property, confidentiality, and limitation of liability clauses.

12. Dispute Resolution

Any dispute arising from these terms shall first be attempted to be resolved through good faith negotiations. If unresolved within 30 days, the dispute may be referred to mediation in accordance with the Resolution Institute Mediation Rules. If mediation is unsuccessful, either party may pursue legal remedies in the courts of Victoria, Australia.

13. Governing Law

These terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and any courts that may hear appeals from those courts.

14. Modifications

We reserve the right to modify these terms at any time. Material changes will be communicated via our website or direct notice. Continued use of our services after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

For questions about these terms, please contact us at: